We're Here to Help You Succeed
Get the support you need, when you need it. Our expert team is ready to help you with any questions or challenges you might face.
Multiple ways to reach us
Pick whatever fits your day — we’ll meet you there.
Phone Support
Speak directly with our support team
+918660965571
24/7 for Enterprise, 9 AM - 9 PM for others
Email Support
Send us detailed queries via email
social@minitaka.com
Response within 4-6 hours
Live Chat
Get instant help through live chat
Available on dashboard
9 AM - 9 PM IST
Video Call Support
Schedule a video call with our experts
Book via dashboard
By appointment
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
What can we help you with?
Common support categories — pick the closest match.
Technical Issues
Website bugs, integration problems, API issues
Common examples
Account & Billing
Account management, billing queries, plan changes
Common examples
Store Setup
Help with store configuration and customization
Common examples
Security & Compliance
Security concerns, compliance questions, data protection
Common examples
Quick answers
How quickly will I get a response?
Email responses within 4-6 hours, live chat is instant during business hours, and phone support is available 24/7 for Enterprise customers.
Is technical support included in all plans?
Yes, all plans include technical support. Enterprise customers get priority support with dedicated account managers.
Can I schedule a demo or consultation?
Absolutely! You can schedule a free demo or consultation through your dashboard or by contacting our sales team.
Do you provide setup assistance?
Yes, we offer free setup assistance for all new customers, including store configuration and initial product uploads.
Visit us
Drop by our Bengaluru office — chai is on us.
Bengaluru
Bengaluru, Karnataka, India
Still need help?
Our support team is on standby — same-day reply, in your language.
Most questions answered within an hour during business hours.